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COURSE NAME:
ICAM Lead Investigator Training (VIRT # ICAM-LI C114944 V4.0)

COURSE DATE(s):
10/2/2025 to 11/2/2025

UNIT(s) OF COMPETENCY:

COURSE DETAILS:

ICAM stands for Incident Cause Analysis Method. ICAM is an investigation methodology for use in a whole range of industries including aviation, transport, mining, rail, security and health and draws on the work of Professor James Reason.

This course covers key incident investigation concepts and techniques designed to equip learners with the skills and knowledge to efficiently and effectively investigate workplace incidents, identify root causes, and recommend effective corrective actions to prevent future incidents.

Course Outline

ICAM methodology
Human and organisational factors leading to incidents
Safety culture and organisational drift
ICAM analysis on contributing factors including organisational factors, task/environmental conditions, individual/team conditions and absent/failed defences
Creating an investigation action plan
Duties under health and safety legislation
Incident response processes and procedures
Planning an investigation and forming an investigation team
Evidence collection methods and techniques, including the PEEPO Data Collection Matrix (People, Equipment, Environment, Procedures and Organisation)
Witness interview techniques and practices
Establishment of a timeline
Analysis of evidence to identify the root cause and contributing factors
Risk management techniques
Developing recommendations
Writing clear and concise incident reports

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